Type: Website/App
Example Screenshot:
As one of the Caribbean’s leading diversified financial services companies, RBC provides personal and commercial banking, wealth management, corporate and investment banking, insurance and trust and asset management services to a range of clients, including individuals, small businesses, general commercial entities, regional and multi. RBC Capital Markets articles on MacRumors.com. Apple's second-generation iPhone X and so-called iPhone X Plus could be priced from $899 and $999 respectively in the United States, according to RBC.
The fraudulent sites can be very convincing. This one appears to offer a Health Canada “contact tracing” app for download on Android; the fraudulent “app” hides malware.
Fake apps and websites masquerading as COVID “contact tracing” programs have been discovered by cyber experts. Coinciding with the launch of official government programs and technologies to combat the spread of COVID and help manage pandemic risks, the bogus sites are designed to trick users into downloading malicious software containing ransomware.
Do’s and Don’ts:
- Install applications only from authoritative sources, like trusted app stores.
- It’s easy to make official-looking websites. Make sure you look carefully to make sure it’s the “real deal” before installing any new apps.
- Exercise care when downloading software, opening attachments or clicking on links in emails/texts.
- Back up devices and ensure settings are kept up-to-date.
- Continue to be on high alert for pandemic-related scams.
Type: E-Mail/SMS
Cyber criminals are continuing to use COVID-19 themed messages to harvest personal information and commit fraud. Their tactics continue to evolve, with the latest phishing emails focused on emergency financial support, employment and benefits programs, including the Canada Emergency Response Benefit (CERB) program.
What to look for:
- Be on high alert for phishing emails and phone/text messaging scams related to COVID-19.
- Watch for any message that asks you to provide personal or financial information – for example, to claim money or apply for COVID-19 benefits.
- Be careful about clicking any links or attachments in emails, texts, messaging apps or social media messages. It’s very easy for attackers to fake email addresses or phone numbers to impersonate other people or organizations, like government agencies.
Do’s and Don’ts:
- When registering and claiming your COVID-related benefits, go directly to the official websites of authorities. Don’t click on links in emails or text messages, or open attachments. Go directly to official websites by typing the address into your browser, or use a trusted search engine to find the official site. And always be wary when entering ANY personal or financial information online.
- Do use reliable information sources, such as government websites, when seeking information on financial relief related to the COVID-19 pandemic.
- Do report suspicious messages and then delete them immediately. If you receive a suspicious email appearing to come from RBC, please forward it to [email protected].
- Do be very careful about trusting emails or text messages, and who sent them. Look closely at the “from” email address and remember that it’s very easy for attackers to forge emails or phone numbers to appear legitimate.
Where do I report any scams?
Canada:
- Information about the Canada Emergency Response Benefits (CERB) is provided by the Government of Canada: Visit www.canada.ca/en/department-finance/economic-response-plan.html (opens to external site).
- Register for Canada Revenue Agency (CRA) Direct Deposit through RBC as a way to receive the CERB faster. RBC clients can use RBC Online Banking and the RBC Mobile app to enroll in the direct deposit service for CRA payments. See RBC’s CRA Direct Deposit FAQs.
- A number of relief measures have also been put in place to support Canadian businesses impacted by COVID-19. Visit rbc.com/businessrelief for details.
- If you believe your personal information has been stolen, contact the Canadian Anti-Fraud Centre toll free at 1-888-495-8501 or visit www.antifraudcentre-centreantifraude.ca/ (opens to external site).
U.K.
- U.K. Government’s COVID-19 site: www.gov.uk/coronavirus (opens to external site)
- U.K. National Fraud Intelligence Bureau: www.actionfraud.police.uk/what-is-national-fraud-intelligence-bureau (opens to external site)
U.S.
- FBI COVID-19 Scams: www.fbi.gov/coronavirus (opens to external site)
- U.S. Department of Justice: www.justice.gov/coronavirus (opens to external site)
- U.S. Federal Government site: www.usa.gov/coronavirus (opens to external site) or visit your state or local government’s websites (opens to external site).
Other countries:
- Please visit the official websites of your region’s government authorities.
Type: SMS
Sample text
+ 1 (306) 261-0789
Text Message
Sunday 19:04
2020CRA.Reimbursement of 147.99$
(CAD) at; Https://3za912.com
Text Message
Sunday 19:04
2020CRA.Reimbursement of 147.99$
(CAD) at; Https://3za912.com
Scammers are sending text messages impersonating government revenue/taxation authorities and agencies, such as the Canada Revenue Agency (CRA) and Internal Revenue Service (IRS). Although taxation scams may be more frequent around tax-filing deadlines, they also continue throughout the year.
How to Recognize the Scam
Text messages that claim to provide a tax reimbursement with a website link. Scammers are attempting to steal your personal information, such as: Imessage app not opening on mac.
Text messages that claim to provide a tax reimbursement with a website link. Scammers are attempting to steal your personal information, such as: Imessage app not opening on mac.
- government identification, like a Social Insurance Number (SIN) or Social Security Number (SSN)
- online taxation service usernames and passwords
- online banking client card, username, and passwords
Government taxation agencies will never contact taxpayers by email, text message, or social media requesting personal or financial information
This current tax-related scam is similar to past ones, such as a refund deposit, claiming you owe taxes, offering free tax preparation, or that your government identification or bank account is being suspended.
See the past RBC alert, “Phishing Scam: Payment Receipt Advise.”
See the past RBC alert, “Phishing Scam: Payment Receipt Advise.”
What should you do?
- Do NOT click on a link or respond to a number you don’t recognize. Keep in mind, they can imitate numbers you do recognize. Be Wary of Phone & Messaging Scams.
- Delete the text message from your phone after reporting it (Canadian Anti-Fraud Centre or [email protected] in the U.S.).
- Contact the CRA (opens to external site) or IRS (opens to external site) directly to verify the information provided in the message.
- Contact the Canadian Anti-Fraud Centre toll free at 1-888-495-85011-888-495-8501 or visit their website (opens to external site) if you believe your personal information has been stolen and used for tax purposes.
Where can I get trusted and safe information about tax returns?
- Visit the CRA (opens to external site) or IRS (opens to external site) websites for correct information about taxes.
- For additional and up to date information on tax scams, visit the Government of Canada website (opens to external site) or the IRS tax scam alerts (opens to external site)
- Make sure you know how to stay safe this tax season.
Type: Email
Sample Emails
Cyber criminals are currently taking advantage of the COVID-19 pandemic by sending emails, texts and social media messages that contain phishing links or malicious attachments.
Cyber criminals are impersonating governments, health authorities and other organizations to provide false information, steal information, sell fake medical products or tests and redirect to fake charity donations.
What to look for:
- Be careful about clicking links or attachments in suspicious emails, texts or social media messages.
- Attackers can falsify the sender information in messages. Make sure the sender’s email address has a valid username and domain name.
- Be careful before revealing any personal or financial information through email, a website, text message, social media, or by phone.
- Learn how to protect yourself online
What you should do if you receive a suspicious message:
- If you receive a suspicious email appearing to come from RBC, please forward it to [email protected].
- Delete suspicious messages immediately after reporting them.
- Consider contacting the person or organization that sent the message using a phone number you’ve used before or one listed on their website.
Where can I get trusted and safe information about the pandemic?
Visit known and reputable websites, like the official World Health Organization’s Coronavirus disease (COVID-19) Pandemic page, or local health authorities like the Public Health Agency of Canada website for correct up-to-date information on COVID-19.
Rbc App For Pc Windows 10
For updated information on COVID-19 from RBC, please visit https://www.rbc.com/covid-19/index.html
Make sure you know how to protect your business.
Type: Email
Investors are being targeted by a scam using fake RBC Direct Investing branded websites. Cyber criminals are attempting to solicit members of the public to invest money in a questionable investment or one that doesn’t exist at all via websites that appear to be from RBC. Common tactics of the online investment scam include website spoofing (making a similar version of a trusted website), using social media to research and attract potential targets, and soliciting them through popular messaging platforms and/or email.
RBC Direct Investing has two legitimate websites:
- Englishhttps://www.rbcdirectinvesting.com/
- Frenchhttps://www.rbcplacementsendirect.com/
If you are unsure whether a correspondence claiming to be from RBC is authentic, please contact us immediately.
If you have already invested in an offering you think may be fraudulent or you have been asked to pay additional money to get back money from an investment, we strongly recommend that you take steps to report the matter to your local law enforcement.
For secure ways to open an RBC Direct Investing account, Investors should contact RBC Direct Investing
Recognizing and avoiding investment scams:
- If something seems too good to be true, it probably is. If an investment is advertised as having high or guaranteed return with little or no risk, it is usually a good indicator that you should investigate further before investing.
- Ask questions and research the company, the broker, and the investment.
- If someone is pressuring you to make a quick investment decision or move funds out of your country or market, disengage and reconsider.
- Approach unsolicited offers with caution.
- Don't follow links contained in investment offers; always navigate to websites independently, and double check the URL, as cyber criminals are known to imitate trusted websites.
Please visit the following links to seek guidance on how to protect yourself:
- Lookout for Email Scams and other form of phishing, like fake websites
Type: Email
Recently, we sent an email to our valued RBC business clients asking them to update their email servers to a more secure encryption protocol. The Payment Card Industry Data Security Standard (PCI DSS) for safeguarding payment data now requires an encryption protocol which includes the Transport Layer Security (TLS) v1.1 or higher (TLS v1.2 is the RBC Standard).
This update is needed to ensure our business clients have the right security measures in place to continue communicating safely and securely with RBC.
The email was sent from RBC TLS Communication ([email protected]) on July 8. Below is what it looked like:
This update is needed to ensure our business clients have the right security measures in place to continue communicating safely and securely with RBC.
The email was sent from RBC TLS Communication ([email protected]) on July 8. Below is what it looked like:
What You Should Do
- If you have received this email, please follow the instructions provided to verify that you are using an appropriate version of TLS.
- Starting September 1, 2019, RBC will no longer support TLC v1.0 or v1.1. Please update your email servers to TLC v1.2 to ensure an encrypted connection between our email service and yours.
- Hang up and call the company that the person or message states they are calling from on their official number to verify that the request is genuine.
- Get more details about this change on our TLS v1.2 FAQs page.
Questions?
If you have any questions, please contact RBC's TLS Registration team at [email protected].
Type: Phone
A telephone scam targeting the Asian community has recently resurfaced. The fraudsters claim to be calling from RBC. The purpose of these calls is to trick clients into giving up personal information for fraudulent use. The caller may use social engineering tactics like threatening to close your account or insisting you update your account information to create a sense of urgency.
The calls appear to be coming from an RBC phone number: 1-888-769-2598. This is known as ‘call spoofing’ where a caller falsifies the number that appears on the recipient’s caller ID display. In this case, the fraudsters are trying to trick you into believing that RBC is calling.
What You Should Do
- If you answer the phone and the caller – or a recording – asks you to press a button to stop getting the calls, you should just hang up. Scammers often use this trick to identify potential targets.
- Do not respond to any questions, especially those that can be answered with 'Yes' or 'No.'
- Hang up and call the company that the person or message states they are calling from on their official number to verify that the request is genuine.
- If you accidentally share your banking information, contact us immediately.
Be Cyber Aware
Become your best defence against cyber criminals. Visit rbc.com/cyber for more tips on how to keep your personal information secure.
Type: E-Mail
RBC clients are the target of new phishing scam. The suspicious email, appearing to come from RBC, is a direct deposit notice indicating that the Canada Revenue Agency has recently put money into your RBC account. The email includes an attachment.
What to look for
Pay attention to the sender and their email address.
![Windows Windows](/uploads/1/3/3/8/133867929/188527424.jpg)
- Make sure that the sender’s email address has a valid username and domain name. A suspicious email address could look like: '<[email protected]>'
The email's contents can also offer clues.
- If you get an email and it asks you to download a questionable attachment and run it, that’s another red flag.
- RBC will never ask you to download and run programs attached to an email.
What you should do
If you receive a suspicious email, appearing to come from RBC, forward it to [email protected] and then delete it right away. Even if you didn’t click on the link or download any attachments, it’s important that our cyber security experts are aware of these types of scams.
Be Cyber Aware:
- Never open attachments, click on links or download anything from any email or website that looks suspicious
- Always verify in-person or over the phone that the person contacting you is who they say they are
- Here’s more on how to spot phishing scams.
- Get more tips on how to keep your email safe.
Type: SMS
RBC clients are the target of another text-messaging scam. The text messages warn clients that their cards have been disabled, and that they must click on a link or call a phone number in order to secure their account.
If you receive one of these text messages, we strongly urge you not to click on the link, and to contact us directly using the contact numbers on the back of your client card or on our site rather than the number provided in the text message.
Clients have also received text messages instructing them to call a phone number to receive an important message. These messages are also fraudulent. DO NOT call the number provided, instead use the contact numbers found on the back of your RBC client card or on our site.
The scam appears to be limited to Canadian clients, but US or Caribbean clients may be targeted too. If you have received a text message from a number you don’t recognize, delete the message right away. Google home app mac laptop. If you believe your confidential information may have been stolen or obtained by a fraudulent party either online, by telephone or through any other means, contact us immediately.
Type: Phone
Several calls, designed to appear as though they are coming from RBC, have been made to RBC clients across Canada in order to retrieve personal or financial information. No RBC systems have been compromised, and we have escalated this issue to Canadian telephone carriers, who are working to remediate the situation.
What is Caller ID Spoofing?
Caller ID spoofing is when a caller deliberately falsifies the information transmitted to an individual’s caller ID display to disguise their identity.
Protect Yourself from Spoofing
App blu ray mac. Spoofing is often used as part of an attempt to trick someone into giving away valuable personal information so it can be used in fraudulent activity or sold.
Spoofing is a social engineering scam that relies on psychological manipulation tactics. Websites, phone numbers, email addresses, and various other communication methods can be spoofed.
Cracked mac apps sites. As this is a Canada-wide scam that involves a wide range of corporate and personal phone numbers, here are some additional tips to protect yourself from caller ID spoofing:
- If you answer the phone and the caller - or a recording - asks you to hit a button to stop getting the calls, you should just hang up. Scammers often use this trick to identify potential targets.
- Do not respond to any questions, especially those that can be answered with 'Yes' or 'No.'
- Call us at the contact numbers found on the back of your RBC client card or on our site.
You can download your account activity1 from your chequing and savings account, from your chequing and savings account, your RBC Royal Bank credit card and your credit line(s) to the following financial planning software‡ programs:
- Quicken 2007 and higher
- QuickBooks, v 6.0 and higher
- Simply Accounting (includes Pro version)
- Spreadsheet software (in .csv format for Excel, Quattro Pro Lotus)
The personal software must be loaded in your personal computer for the download function to work.
‡RBC Royal Bank does not provide support for third party software, including Quicken, QuickBooks, Microsoft®1 Money, and Makisoft.
How do I:
Download transaction history to accounting softwareRbc App For Mac Windows 10
Download my Credit Line TransactionStart downloading my transaction to Simply Accounting+
Download transaction history to accounting software
You can download your account activity1 from your chequing and savings account, your credit cards, and credit line to the following financial planning software‡ programs:
- Quicken 2006 and higher
- Microsoft Money 99 and higher
- Makisoft Personal and Makisoft the Accountant
- QuickBooks, version 6.0 and higher
- Simply Accountant (includes Pro version)
- Spreadsheet software (in .csv format for Excel, Quattro Pro Lotus)
The appropriate software must be loaded in your personal computer for the download function to work.
1For most types of accounts, you can download everything in the transaction history found on your Account Balances page – between 90 and 120 days of transactions. For credit cards accounts, you can download your current activity and your last statement. eStatements cannot be downloaded to financial software.
‡ RBC Royal Bank does not provide support for third party software, including Quicken, QuickBooks, Microsoft®1 Money, and Makisoft.
Download my Credit Line Transaction
Downloading to Software
When you download your credit line(s) transactions for the first time, you will have the option to use an existing account or set up a new account. If you have not already set up your credit line(s) your software will recognize the new account as a credit line, and record it as such. Most software packages require that your credit line accounts be set up as credit card accounts. If you have previously set up your credit line as loans within your software, the proper association with your existing accounts will not be made when you download and we recommend you do the following:
![Rbc app for pc windows 10 Rbc app for pc windows 10](/uploads/1/3/3/8/133867929/378724927.png)
- Set up a new account as if you were setting up a credit card,
- Download all the transactions to that account,
- If necessary, create a suitable 'opening transaction' to force balance the account,
- Delete the existing Line of Credit account (if you have entered transactions older than 18 months, these transactions must be manually copied over to your new account.)
Accounting software downloads will include interest and insurance payments (if applicable) just like your paper statement or the Online Banking details screen. Interest and Insurance payments are charged to your deposit account, and do not affect your line of credit balance. To prevent the software from copying these transactions as real credits to your line of credit balance, the downloaded dollar amounts for Interest and Insurance payments will only be recorded in the 'memo' field of your software.
Interest and Insurance Payments
Interest and Insurance payments are charged to your deposit account and do not affect your credit line balance. They appear on your credit line history details statement for reporting purposes only.
Credit Line Balance
The balance appearing in the account details section of the credit line details screen may be different than the balance appearing in the transaction details section.
The balance at the top of the screen includes all transactions to date but the balance in the transaction details may not contain current day transactions.
Transactions occurring over the weekend, up until Monday evening, may not appear in order on your online statement. This is because only a timestamp is used on these transactions. For example, a transaction that occurred at 7:00 a.m. Sunday would be displayed before a transaction that occurred at 3:00 p.m. on Saturday.
Start downloading my transaction to Simply Accounting‡
Please follow these steps to set-up Simply Accounting to accept the download of transactions from Online Banking.
From the Simply Accounting main page:
From the Simply Accounting main page:
- Select the 'Accounts' icon from the 'General' module
- Select the RBC Royal Bank account you want downloaded transactions to be imported to
- Select 'Class Options'
- Ensure that the 'Accounts Class' field is 'Bank'
- In the Transit Number field, enter 900000100 (not your 5 digit RBC Royal Bank branch number)
- In the Account Number field, enter your 5-digit RBC Royal Bank branch number followed immediately by your 7-digit RBC Royal Bank account number.
- You are now ready to download. To begin downloading, select the 'Download Activity' button within Online Banking.
Support
If you require assistance or technical support installing or using Simply Accounting, please call Simply Accounting technical support at 1 888 522-2722, Monday through Friday 9 am to 8 pm EST.
If you require assistance or technical support installing or using Simply Accounting, please call Simply Accounting technical support at 1 888 522-2722, Monday through Friday 9 am to 8 pm EST.